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Bookings & Prices
We do our best to provide accurate and up-to-date information on our website, but errors may occur.
Please confirm pricing and details with us prior to making a booking.
By making travel bookings on our website or with one of our agents, or otherwise purchasing any
travel services offered by Honest Travel Experience, you warrant that
1) you are at least 18 years of age and have the legal authority to create a binding legal obligation.
2) you accept and agree to all the Terms presented herein; and
3) all information supplied by you for the purposes of that booking is true, accurate, current, and
complete to the best of your knowledge.
BOOKING ON BEHALF OF OTHERS: If you make a booking for anyone other than yourself, you are
considered the designated contact person for those other travellers. You represent and warrant that
you are legally authorized to act on their behalf; that you have obtained all required consents; and
that you will inform them of these Terms and warrant that they accept and agree to them. You are
also responsible for making all payments due for your booking; notifying us if any changes or
cancellations are required; and keeping the other travellers informed of all information relevant to
your trip.
REGISTRATION: After you complete your booking, we will send you an email containing an indemnity
form. For most packages, you must complete this form within 1-3 days of booking. Let us know if you
are unable to complete it within this timeframe, or your booking may be subject to cancellation.
CONFIRMATION: After we receive your booking and deposit, we will confirm availability of all
components and send you a confirmation email within 1–2 business days. If any option or
component you selected is not available, we will alert you and give you the option to modify your
booking or to cancel and receive a refund of your deposit.
From the time of your booking confirmation until your final payment; your price may only be
changed if:
1) you request Changes or Customizations to your booking.
2) new or increased government taxes or fees are implemented that apply to your package or its
3) vendor costs applicable to your package or its components increase. Under any of these
circumstances, we will inform you how your package price will be affected.
Once your booking is fully paid the package price will not change, unless:
1) you request Changes or Customizations to your booking.
2) new or increased government taxes or fees are implemented that apply to your package or its
components. In either case, we will inform you how your package price will be affected.
Payments & Refunds
DEPOSITS: A deposit, paid via one of our accepted payment methods, is required to secure your Tour
Only booking, which will be applied toward the cost of your package. Selected tours will now require
an increased deposit when airfare to and from your destination is included. Deposits vary by
package, and some departure dates and/or departure cities may require a different deposit. Please
check the package page, start a booking, or contact us to find out the required deposit. Changes or
customizations you request to our packages may require an increased or additional deposit.
FINAL PAYMENT: If any balance is due after making your booking, you must pay this balance via one
of our accepted payment methods by your final payment due date. This date varies by package but is
most often 60 days prior to departure. The due date for your booking will be listed in the booking
process, in your booking receipt email, under Your Booking, and on your invoice. You may make as
many payments as you like in any amount until the due date. If you have not paid in full by your due
date, your booking will be subject to a $50 late fee. If you have not paid in full 15 days after your due
date, your booking will be cancelled, and your deposit will be forfeited. If you make payments in
excess of your balance due, you can choose to receive a refund of the excess amount or to convert it
to a Travel Credit with no expiration date
PAYMENT METHODS: We accept payments towards your deposit or balance due by the
following methods:
1. EFT into the honest travel experience account
Honest Travel Experience
2. Debit order
3. Cash at stores (Rosebank or Newtown)
Refunds will be processed and paid as promptly as possible. If we need to recover funds already paid
to our partners for your services, depending on the reason for the refund request and the 3rd party’s
refund policies, if approved then your refund will be issued after those funds have been recovered.
Most refunds are processed within six weeks of being requested. Refunds for payments by EFT will
be credited to the relevant account provided.
In the event of a tour and /or trip happening in a manner that is not satisfying to you and you
request a refund, Honest Travel Experience will require a minimum number of 7 (seven) working days
to review the matter to determine whether a refund may be processed or not and/or if such refund
should be processed in full or in part due to reasons such as bookings involving 3rd parties and/or
circumstances beyond our control. all communication pertaining to a matter of this kind shall be
discussed in writing via email or whatsapp or sms.
Cancellations by You
If you elect to cancel your booking for any reason, you must notify us in writing. cancellations are
subject to fees which vary by your date of booking, your date of cancellation, and by package; select
a package for details. Cancellation fees may change at any time, and your booking is subject to the
schedule in effect at the time of booking.
Cancellation less than 30 days will be subject to 50%refund
Cancellation 7 days before the scheduled date for the trip will receive no refund.
Cancellations by Us
Most of our advertised packages require a minimum number of travellers to operate. We reserve the
right to cancel or reschedule any departure due to insufficient demand, unsafe conditions, events
beyond our control, or any other reason. If we cancel a departure, we will notify you prior to the final
payment due date (unless the cancellation is due to an unforeseen situation that arises after that)
and offer alternate dates of travel or a full refund. We also reserve the right to cancel a specific
booking or remove a specific traveller prior to departure, at our own discretion, and refund all
monies paid to Honest travel experience.
We are not responsible for any incidental expenses or consequential losses that you incur as a result
of a cancelled booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of
any connecting flights, accommodations, airport transportation, visas, document fees, vaccinations,
or other services you may purchase that are dependent upon the operation of your trip. Where
possible, we recommend that you wait until after your final payment due date to purchase any such
Please keep all proof of payments and agreement. For disputes email or call +27 11 568 8384

Terms and Conditions

Welcome to!
These terms and conditions outline the rules and regulations for the use of Honest Travel Experience's Website, located at https://

By accessing this website we assume you accept these terms and conditions. Do not continue to use if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.



We employ the use of cookies. By accessing, you agreed to use cookies in agreement with the Honest Travel Experience's Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License, Unless otherwise stated, Honest Travel Experience and/or its licensors own the intellectual property rights for all material on All intellectual property rights are reserved. You may access this from for your own personal use subjected to restrictions set in these terms and conditions. You must not:
• Republish material from • Sell, rent or sub-license material from
• Reproduce, duplicate or copy material from
• Redistribute content from

This Agreement shall begin on the date hereof. 01 January 2021

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Honest Travel Experience does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Honest Travel Experience, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Honest Travel Experience shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Honest Travel Experience reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.


You warrant and represent that:

  • You are entitled to post the Comments on our website and

    have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right,

    including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

    You hereby grant Honest Travel Experience a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

    Hyperlinking to our Content

    The following organizations may link to our Website without prior written approval:

    • Government agencies;
    • Search engines;
    • News organizations;
    • Online directory distributors may link to our Website in the

    same manner as they hyperlink to the Websites of other listed

    businesses; and
    • System wide Accredited Businesses except soliciting non-

    profit organizations, charity shopping malls, and charity

    fundraising groups which may not hyperlink to our Web site. These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/ or services; and (c) fits within the context of the linking party’s site. We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

    We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have

any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Honest Travel Experience; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.


If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Honest Travel Experience. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:
• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to

that makes sense within the context and format of content on

the linking party’s site.
No use of Honest Travel Experience's logo or other artwork will be allowed for linking absent a trademark license agreement.



Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights. Your Privacy

Please read Privacy Policy


Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;

• limit or exclude our or your liability for fraud or fraudulent misrepresentation
• limit any of our or your liabilities in any way that is not

permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding

paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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